Refunds & Cancellation
We want you to be happy with Kaertala.
If you are ever unhappy for any reason, refunds are available any time—just reach out and we'll make it right. Refunds are subject to our Terms and applicable law.
Subscriptions
Subscriptions renew automatically unless cancelled. You may cancel anytime in your account settings; service continues until the end of the billing period.
How to Request a Refund
Submit your request via our support form with your account email and payment details. We typically respond within 2 business days and will refund your most recent payment upon request.
Cancellation Policy
You can cancel your subscription at any time from your account settings. Service remains active until the end of the current billing period. No additional charges are incurred after cancellation.
How to Cancel
Use the Stripe Customer Portal link in your dashboard or reach out via our support form for assistance.