At Kaertala, we are committed to privacy and transparency. While our core promise is that your personal reflections and journal entries remain private and are not shared, there are specific, exceptional cases where aggregated or anonymized information is processed to improve the service.

Service Improvement

We may analyze usage patterns and anonymized data to understand how the platform is being used. This helps us identify areas for improvement, fix bugs, and enhance the overall user experience. This data is strictly used for internal development purposes and is never sold to third parties.

AI Model Training

In very limited and controlled circumstances, anonymized interactions may be used to refine the AI models that power our reflection framework. This ensures that the guidance provided becomes more relevant and helpful over time. Any data used for this purpose is stripped of all personally identifiable information.

Security and Integrity

We may process data to detect and prevent fraud, abuse, or security incidents. This is essential to maintain the integrity of the platform and protect our community.

If you have any questions about how your data is processed, please contact us via our support form.